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May 24, 2022
When villages have a process for collecting, analysing, and responding to their residents’ comments, complaints and concerns, the goodwill and service improvements they generate can provide a competitive advantage that is hard to replicate.
Read MoreJune 11, 2021
This post first appeared on the blog of Postman - a multi-billion dollar company with customers like Twitter and Shopify. Postman makes a product that helps tech companies build, test and develop their systems, and they asked us to talk about how Spritely (and the entire Kiwi health technology sector) is growing and evolving.
Read MoreSeptember 1, 2021
We spoke to all our customers at the start of lockdown to check in and see how we could help. The good thing is that everyone we spoke to felt much more prepared for this lockdown and had seamlessly implemented their established protocols without the fear and uncertainty they remember from previous lockdowns.
Read MoreAugust 14, 2020
Age-friendly technology is less about specific features and more about putting seniors at the centre of the design process.
Read MoreMay 8, 2022
During the COVID-19 pandemic, the telehealth industry experienced explosive growth. As lockdowns and social distancing mandated remote care, an industry which had gone under the radar for so long was forced to the forefront. As with working from home, the rise in telehealth seems to be here to stay, with many patients coming to appreciate the flexibility and convenience of remote consultations.
Read MoreMarch 23, 2021
The final report from Australia’s Royal Commission into Aged Care Quality and Safety is expansive. There are 148 wide ranging recommendations for the aged care system in Australia, but keen observers of the industry in New Zealand and around the world have been wondering how some of the recommendations might be applied in their own countries
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September 3, 2025
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